Privacy Policy

Effective Date: January 1, 2025

Sustainable Creative (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://www.sustainablecreative.com (the “Site”), access our services, or engage with our content, products, SMS messages, or community. By using our Site or services, including opting into our SMS program, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you sign up for coaching, join our community, make a purchase, or opt into our SMS or email services, we may collect: Full name. Email address. Phone number (for SMS communications). Billing address. Payment details (processed securely via third-party platforms). Social media handles (if submitted)

b. Non-Personal Information

Automatically collected through cookies or analytics tools: IP address. Device/browser type. Pages visited. Time spent on the site. Site interaction patterns


2. How We Use Your Information

We use the data collected to: Deliver and improve our coaching, content, and mentorship services. Process transactions and manage subscriptions. Send you SMS messages, email updates, reminders, or promotions (if opted in). Provide customer support. Monitor user behavior to optimize content and offerings. Enforce our Terms of Service and community standards. Your data will never be sold or given to third parties.


3. SMS Messaging & Compliance

If you choose to opt-in to receive SMS messages from Sustainable Creative, we will only use your phone number for the following: Appointment confirmations. Program reminders. Event notices. Personalized coaching or educational messages. Marketing promotions (only if explicitly consented). 

Your Rights & Choices: You can opt out at any time by texting STOP. To get help, text HELP or contact us at [email protected].

Message Frequency & Rates: Message frequency may vary. Message and data rates may apply based on your mobile plan. Wireless carriers are not liable for delayed or undelivered messages.

Privacy Compliance Statement (A2P & CTIA): We do not sell, rent, or share mobile phone numbers with third parties for their promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to deliver the SMS services via approved aggregators or service providers.


4. Cookies and Tracking Technologies

We use cookies and tracking tools to: Analyze website performance and usage. Remember your settings or preferences. Deliver a more personalized experience. You may disable cookies in your browser, but it could affect how our site functions.


5. Email Communication

By opting into our email list, you agree to receive occasional updates, training content, and special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.


6. Data Security

We take data protection seriously and use secure technologies and protocols to protect your personal data. That said, no system is perfectly secure, and we cannot guarantee complete protection against breaches.


7. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect information from children. If we become aware of such data, it will be deleted immediately.


8. Your Rights

Depending on your region (e.g., EU or California), you may have legal rights including: Access to your data. Correction of inaccurate information. Deletion of your data. The right to withdraw consent. To exercise these rights, please contact us.


9. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted with a new “Effective Date.” Continued use of our website or services after updates means you accept the revised terms.


10. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, contact us at: [email protected]

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